BAEKHYUN live at Uber Eats Music Hall

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Age Restrictions

Children under the age of 6 are not admitted to the event. Children and young people under the age of 14 may only attend the event if accompanied by a parent or legal guardian or a person of legal age appointed by the parent or legal guardian. Young people under the age of 16 may only attend the concert with the written permission of a parent or guardian.

Information from the promoter

FAN BENEFITS FAQ

BEFORE YOU ARRIVE

Q: What time should I arrive for Fan benefits?
• Fan Benefits queuing officially opens at 14:30 – We strongly recommend you avoid arriving before 14:30, in accordance with venue operations.
• Door for Soundcheck opens from 16:00.

Note: The weather may be warm — please bring water, dress comfortably, and take care while waiting outside. Don’t worry — everyone will definitely get in and receive their benefits!

WHERE TO QUEUE

Q: Where do I queue?
• Look for the teardrop flags marking the iMe Gold and iMe Silver lines.
• Stay in your designated line to help the process run smoothly.

DURING ENTRY & REDEMPTION

Q: How does the benefit redemption work?
• You’ll receive your colored wristband before or during queuing. It will be put on by our staff.
• After your ticket is scanned, proceed directly to pick up your Fan benefits.
• Fans who damage or lose their wristband will not be issued a replacement and will automatically lose entitlement to all benefits. Kindly be informed wristbands are not transferable — if caught, fan benefits will be immediately revoked.
• Your wristband and laminate must be worn at all times during the event — torn, worn, or lost items will not be reissued or accepted.

Q: What Fan Benefits items will I receive?
• GOLD : Printed Autograph Poster, Berlin Edition Photo Card, Gold Laminate with Lanyard
• SILVER : Berlin Edition Photo Card, Silver Laminate with Lanyard

DURING FAN BENEFITS ACTIVITIES

Q: When is the Soundcheck?
• The Pre-show Soundcheck is scheduled for 17:00.
• Both GOLD and SILVER ticket holders will enter the standing area for the Pre-show Soundcheck and Post-show Goodbye Session. After the Soundcheck, seated guests will be guided back to their seats.

• If you are late for the start of the Soundcheck, regardless of the reason, you will not be allowed to join and no refunds or compensation will be provided.
• Important: Strictly no photography or video recording during the Soundcheck — this includes mobile phones. Anyone seen recording will be escorted out of the venue.

Q: What happens after the show?
• After the show ends, please stay in your seat. Staff will guide you when it’s time for the Goodbye Session and Group Photo (if applicable).
• The Goodbye Session will be held after the performance. Depending on the day’s situation, it may take some time before you can attend — thank you for your patience.
• GOLD ticket holders will stay behind for the Group Photo and will be guided in small groups (around 20 people each). Please stay with your group to keep things moving smoothly.

EXIT & RE-ENTRY

Q: Can I leave and come back in?
• There is no re-entry once your ticket is scanned — please bring all essentials with you! Q: Is there a special exit for Fan Benefits attendees?
• Where possible, a separate route will be used to help guests exit easily after post-show activities.

GENERAL REMINDERS
Keep your wristband and laminate on at all times, lost or damaged items will not be replaced.
Follow staff and security instructions for a safe and enjoyable experience.
Be respectful to other fans and keep lines orderly.
No gifts or letters can be given to the artist onsite, these will not be accepted.
All benefit items are limited, no duplicates will be given. We reserve the right to implement changes to these conditions before and during the Event to ensure all attendees’ and our staff’s safety. All final decisions will remain at the sole discretion of iMe.

GENERAL INFORMATION
General Doors Open : 17:30pm
Show Start : 19:00pm

• Queuing officially opens at 14:30pm – We strongly recommend you avoid arriving before 14:30pm, in accordance with venue operations.
• Photo cards will be distributed at the redemption point immediately after ticket scanning.
• Ticket holders with prohibited items will not be allowed entry.
• No re-entry is allowed for any ticket holders.
• Audience under age of 16 must be accompanied by an adult.
• No food or drinks may be brought into the venue.
• Please follow staff and security instructions for a safe and enjoyable experience. Note: Given the hot weather expected, for your comfort and safety, we kindly ask fans not to arrive before the advised time to queue outdoors. Prolonged exposure to the sun may cause dehydration, discomfort and affect your overall experience of the concert.

BAG POLICY
•Guests are permitted to bring one small bag or handbag, no larger than A4 size (21.0 x 29.7 cm).
• Security checks will be conducted at designated security checkpoints.
• For more details, please refer to the official venue policy: Uber Eats Music Hall https://www.uber-eats-music-hall.de/en/your-visit/bag-policy-security

PROHIBITED ITEMS
• Tablets, laptops, notebooks, tripods, and selfie sticks
• Posters or banners larger than A3 size
• Professional-grade cameras, video cameras, SLR cameras, and bridge cameras • For the full list of prohibited items, please refer to the official venue policy : Uber Eats Music Hall https://www.uber-eats-music-hall.de/en/your-visit/faqs

We reserve the right to implement changes to these conditions before and during the Event to ensure all attendees’ and our staff’s safety. All final decisions will remain at the sole discretion of iMe Europe.